ThinkPad® X60 Tablet and X61 Tablet
Hardware Maintenance Manual
October 2007
This manual supports:
ThinkPad X60 Tablet
(MT 6363, 6364, 6365, 6366, 6367, and 6368)
ThinkPad X61 Tablet
(MT 7762, 7763, 7764, 7767, 7768, and 7769)
ThinkPad® X60 Tablet and X61 Tablet
Hardware Maintenance Manual
Note
Before using this information and the product it supports, be sure to read the general information under “Notices” on page
Third Edition (October 2007)
© Copyright Lenovo 2007. All rights reserved.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted
rights to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered
pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to restrictions
set forth in Contract No. GS-35F-05925.
Contents
© Copyright Lenovo 2007
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iv MT 6363, 6364, 6365, 6366, 6367, 6368, 7762, 7763, 7764, 7767, 7768, and 7769
About this manual
This manual contains service and reference information for ThinkPad® X60 Tablet
and X61 Tablet (MT 6363, 6364, 6365, 6366, 6367, 6368, 7762, 7763, 7764, 7767, 7768,
and 7769) products. Use this manual along with the advanced diagnostic tests to
troubleshoot problems.
The manual is divided into sections as follows:
v The common sections provide general information, guidelines, and safety
information required in servicing computers.
v The product-specific section includes service, reference, and product-specific
parts information.
Important
This manual is intended for trained service personnel who are familiar with
ThinkPad products. Use this manual along with the advanced diagnostic tests
to troubleshoot problems effectively.
Before servicing a ThinkPad product, be sure to review the safety information
© Copyright Lenovo 2007
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Introduction
Important service information
Important
BIOS and device driver fixes are customer-installable. The BIOS and device
drivers are posted on the customer support site http://www.lenovo.com/
Advise customers to contact the Customer Support Center at 800-426-7378 if
they need assistance in obtaining or installing any software fixes, drivers, and
BIOS downloads.
Customers in Canada should call the Customer Support Center at
800-565-3344 for assistance or download information.
Strategy for replacing FRUs
Before replacing parts
Make sure that all software fixes, drivers, and BIOS downloads are installed
before replacing any FRUs listed in this manual.
After a system board is replaced, ensure that the latest BIOS is loaded to the
system board before completing the service action.
To download software fixes, drivers, and BIOS, do as follows:
2. Enter the product number of the computer or press Auto-detect button on
the screen.
3. Select Downloads and drivers.
4. Follow the directions on the screen and install the necessary software.
Use the following strategy to prevent unnecessary expense for replacing and
servicing FRUs:
v If you are instructed to replace a FRU but the replacement does not correct the
problem, reinstall the original FRU before you continue.
v Some computers have both a processor board and a system board. If you are
instructed to replace either the processor board or the system board, and
replacing one of them does not correct the problem, reinstall that board, and
then replace the other one.
v If an adapter or a device consists of more than one FRU, any of the FRUs may
be the cause of the error. Before replacing the adapter or device, remove the
FRUs, one by one, to see if the symptoms change. Replace only the FRU that
changed the symptoms.
© Copyright Lenovo 2007
3
Important service information
Attention: The setup configuration on the computer you are servicing may have
been customized. Running Automatic Configuration may alter the settings. Note
the current configuration settings (using the View Configuration option); then,
when service has been completed, verify that those settings remain in effect.
Strategy for replacing a hard disk drive
Always try to run a low-level format before replacing a hard disk drive. This will
cause all customer data on the hard disk to be lost. Be sure that the customer has a
current backup of the data before doing this task.
Attention: The drive startup sequence in the computer you are servicing may
have been changed. Be extremely careful during write operations such as copying,
saving, or formatting. If you select an incorrect drive, data or programs can be
overwritten.
Important notice for replacing a system board
Some components mounted on a system board are very sensitive. Improper
handling of a system board can cause damage to those components, and may
cause a system malfunction.
Attention: When handling a system board:
v Do not drop a system board or apply any excessive force to it.
v Avoid rough handling of any kind.
v Avoid bending a system board and hard pushing to prevent cracking at each
BGA (Ball Grid Array) chipset.
How to use error messages
Use the error codes displayed on the screen to diagnose failures. If more than one
error code is displayed, begin the diagnosis with the first error code. Whatever
causes the first error code may also cause false error codes. If no error code is
displayed, see whether the error symptom is listed in the Symptom-to-FRU Index
for the computer you are servicing.
Strategy for replacing FRUs for CTO, CMV, and GAV
Product definition
Dynamic Configure To Order (CTO)
This provides the ability for a customer to configure an IBM® or a LenovoTM
solution from an eSite, and have this configuration sent to fulfillment, where it is
built and shipped directly to the customer. The machine label, Product Entitlement
Warehouse (PEW), eSupport, and the HMM will load these products as the 4-digit
MT and 3-digit model, where model = “CTO” (Example: 1829-CTO).
Custom Model Variant (CMV)
This is a unique configuration that has been negotiated between IBM or Lenovo
and the customer. A unique 4-digit MT and 3-digit model is provided to the
customer to place orders (Example: 1829-W15). A CMV is a special bid offering.
Therefore, it is NOT generally announced.
v The MTM portion of the machine label is the 4-digit MT and 3-digit model,
where model = “CTO” (Example: 1829-CTO). The PRODUCT ID portion of the
machine label is the 4-digit MT and 3-digit CMV model (Example: 1829-W15).
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Important service information
v The PEW record is the 4-digit MT and 3-digit model, where model = “CTO”
(Example: 1829-CTO).
v eSupport will show both the CTO and CMV machine type models (Example:
1829-CTO and 1829-W15 will be found on the eSupport site.)
v The HMM will have the 4-digit MT and 3-digit CTO model only (Example:
1829-CTO). Again, CMVs are custom models and are not found in the HMM.
General Announce Variant (GAV)
This is a standard model (fixed configuration). GAVs are announced and offered to
all customers. The MTM portion of the machine label is a 4-digit MT and 3-digit
model, where model = a “fixed part number”, not “CTO” (Example: 1829-F1U).
Also, PEW, eSupport, and the HMM will list these products under the same fixed
model number.
FRU identification for CTO, CMV, and GAV products
There are three information resources to identify which FRUs are used to support
CTO, CMV, and GAV products. These sources are PEW, eSupport, and the HMM.
Using PEW
v PEW is the primary source for identifying FRU part numbers and FRU
descriptions for the key commodities for CTO, CMV and GAV products at a MT
- serial number level. An example of key commodities are hard disk drives,
system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory.
v Remember, all CTO and CMV products are loaded in PEW under the 4-digit MT
and 3-digit model, where model = “CTO” (Example: 1829-CTO). GAVs are
loaded in PEW under the 4-digit MT and 3-digit model, where model = a “fixed
part number”, not “CTO” (Example: 1829-F1U).
v PEW can be accessed at the following Web site:
Customers can also access PEW via
Select Warranty lookup. Input the MT and the Serial number and the list of key
commodities will be returned in the PEW record under COMPONENT
INFORMATION.
v Business Partners using Eclaim will access PEW when performing Entitlement
Lookup. Business Partners will enter Loc ID, MT and Serial, and the key
commodities will be returned in the Eclaim record under SYSTEM DETAILS.
v Authorized IBM Business Partners can access Eclaim at the following Web site:
Using eSupport
For Key Commodities (Examples - hard disk drive, system board,
microprocessor, LCD, and memory)
v eSupport can be used to view the list of key commodities built in a particular
machine serial (this is the same record found in PEW).
v To view the key commodities, click on PARTS INFORMATION, then PARTS
LOOKUP. Type in the model type and serial number. The key commodities will
be returned in the eSupport record under PARTS SHIPPED WITH YOUR
SYSTEM.
Introduction
5
Important service information
For the Remaining FRUs (the complete list of FRUs at the MT Model level)
v eSupport can be used to view the complete list of FRUs for a machine type and
model.
v To view the complete list of FRUs, type in the machine type and model
(Example: 1829-CTO) under QUICK PATH. Under “View by Document Type”
select PARTS INFORMATION. Under “Filter by Category” select SERVICE
PARTS. Under “Parts Information by Date” select SYSTEM SERVICE PARTS. The
list of service parts by description, with applicable machine type model and FRU
will be displayed.
Using the HMM
Use the HMM as a back-up to PEW and eSupport to view the complete list of
FRUs at the MT Model level.
Important information about replacing RoHS compliant FRUs
RoHS, The Restriction of Hazardous Substances in Electrical and Electronic
Equipment Directive (2002/95/EC) is a European Union legal requirement
affecting the global electronics industry. RoHS requirements must be
implemented on Lenovo products placed on the market and sold in the
European Union after June 2006. Products on the market before June 2006 are
not required to have RoHS compliant parts. If the original FRU parts are non
compliant, replacement parts can also be non compliant. In all cases if the
original FRU parts are RoHS compliant the replacement part must also be RoHS
compliant.
Note: RoHS and non-RoHS FRU part numbers with the same fit and function are
identified with unique FRU part numbers.
Lenovo plans to transition to RoHS compliance well before the implementation
date and expects its suppliers to be ready to support Lenovo's requirements and
schedule in the EU. Products sold in 2005 and 2006, will contain some RoHS
compliant FRUs. The following statement pertains to these products and any
product Lenovo produces containing RoHS compliant FRUs.
RoHS compliant FRUs have unique FRU part numbers. Before or after the RoHS
implementation date, failed RoHS compliant parts must always be replaced using
RoHS compliant FRUs, so only the FRUs identified as compliant in the system
HMM or direct substitutions for those FRUs may be used.
Products marketed before June 2006
Products marketed after June 2006
Current or original
part
Replacement FRU
Current or original
part
Replacement FRU
Non-RoHS
Non-RoHS
Non-RoHS
RoHS
Can be Non-RoHS
Can be RoHS
Must be RoHS
Must be RoHS
Can sub to RoHS
Must be RoHS
Note: A direct substitution is a part with a different FRU part number that is
automatically shipped by the distribution center at the time of the order.
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MT 6363, 6364, 6365, 6366, 6367, 6368, 7762, 7763, 7764, 7767, 7768, and 7769
Diskette compatibility matrix
Diskette compatibility matrix
The compatibility of each of the drives with the diskettes for it is as follows:
Diskette
drive
Diskette
capacity
Compatibility
3.5-inch
1.0 MB
2.0 MB
4.0 MB
Read and write
Read and write
Not compatible
Safety notices: multilingual translations
In this manual, safety notices appear in English with a page number reference to
the appropriate multilingual, translated safety notice found in this section.
The following safety notices are provided in English, French, German, Hebrew,
Italian, and Spanish.
Safety notice 1
Before the computer is powered on after FRU replacement, make sure all screws, springs,
and other small parts are in place and are not left loose inside the computer. Verify this
by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes
can cause electrical shorts.
Avant de remettre l’ordinateur sous tension après remplacement d’une unité en clientèle,
vérifiez que tous les ressorts, vis et autres pièces sont bien en place et bien fixées. Pour
ce faire, secouez l’unité et assurez-vous qu’aucun bruit suspect ne se produit. Des pièces
métalliques ou des copeaux de métal pourraient causer un court-circuit.
Bevor nach einem FRU-Austausch der Computer wieder angeschlossen wird, muß
sichergestellt werden, daß keine Schrauben, Federn oder andere Kleinteile fehlen oder im
Gehäuse vergessen wurden. Der Computer muß geschüttelt und auf Klappergeräusche
geprüft werden. Metallteile oder-splitter können Kurzschlüsse erzeugen.
Prima di accendere l’elaboratore dopo che é stata effettuata la sostituzione di una FRU,
accertarsi che tutte le viti, le molle e tutte le altri parti di piccole dimensioni siano nella
corretta posizione e non siano sparse all’interno dell’elaboratore. Verificare ciò scuotendo
l’elaboratore e prestando attenzione ad eventuali rumori; eventuali parti o pezzetti
metallici possono provocare cortocircuiti pericolosi.
Antes de encender el sistema despues de sustituir una FRU, compruebe que todos los
tornillos, muelles y demás piezas pequeñas se encuentran en su sitio y no se encuentran
sueltas dentro del sistema. Compruébelo agitando el sistema y escuchando los posibles
ruidos que provocarían. Las piezas metálicas pueden causar cortocircuitos eléctricos.
Introduction
7
Safety notices
Safety notice 2
DANGER
Some standby batteries contain a small amount of nickel and cadmium. Do not
disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it.
Dispose of the battery as required by local ordinances or regulations. Use only the
battery in the appropriate parts listing. Use of an incorrect battery can result in
ignition or explosion of the battery.
Certaines batteries de secours contiennent du nickel et du cadmium. Ne les démontez
pas, ne les rechargez pas, ne les exposez ni au feu ni à l’eau. Ne les mettez pas en
court-circuit. Pour les mettre au rebut, conformez-vous à la réglementation en vigueur.
Lorsque vous remplacez la pile de sauvegarde ou celle de l’horloge temps réel, veillez
à n’utiliser que les modèles cités dans la liste de pièces détachées adéquate. Une
batterie ou une pile inappropriée risque de prendre feu ou d’exploser.
Die Bereitschaftsbatterie, die sich unter dem Diskettenlaufwerk befindet, kann
geringe Mengen Nickel und Cadmium enthalten. Sie darf nur durch die Verkaufsstelle
oder den IBM Kundendienst ausgetauscht werden. Sie darf nicht zerlegt,
wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Die
Batterie kann schwere Verbrennungen oder Verätzungen verursachen. Bei der
Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der
Bereitschafts-oder Systembatterie nur Batterien des Typs verwenden, der in der
Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder
Explosion führen.
Alcune batterie di riserva contengono una piccola quantità di nichel e cadmio. Non
smontarle, ricaricarle, gettarle nel fuoco o nell’acqua né cortocircuitarle. Smaltirle
secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni
locali). Quando si sostituisce la batteria dell’RTC (real time clock) o la batteria di
supporto, utilizzare soltanto i tipi inseriti nell’appropriato Catalogo parti. L’impiego di
una batteria non adatta potrebbe determinare l’incendio o l’esplosione della batteria
stessa.
Algunas baterías de reserva contienen una pequeña cantidad de níquel y cadmio. No
las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite.
Deséchelas tal como dispone la normativa local. Utilice sólo baterías que se
encuentren en la lista de piezas. La utilización de una batería no apropiada puede
provocar la ignición o explosión de la misma.
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Safety notices
Safety notice 3
DANGER
The battery pack contains small amounts of nickel. Do not disassemble it, throw it
into fire or water, or short-circuit it. Dispose of the battery pack as required by local
ordinances or regulations. Use only the battery in the appropriate parts listing when
replacing the battery pack. Use of an incorrect battery can result in ignition or
explosion of the battery.
La batterie contient du nickel. Ne la démontez pas, ne l’exposez ni au feu ni à l’eau.
Ne la mettez pas en court-circuit. Pour la mettre au rebut, conformez-vous à la
réglementation en vigueur. Lorsque vous remplacez la batterie, veillez à n’utiliser que
les modèles cités dans la liste de pièces détachées adéquate. En effet, une batterie
inappropriée risque de prendre feu ou d’exploser.
Akkus enthalten geringe Mengen von Nickel. Sie dürfen nicht zerlegt,
wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Bei
der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen
der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist.
Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen.
La batteria contiene piccole quantità di nichel. Non smontarla, gettarla nel fuoco o
nell’acqua né cortocircuitarla. Smaltirla secondo la normativa in vigore (DPR 915/82,
successive disposizioni e disposizioni locali). Quando si sostituisce la batteria,
utilizzare soltanto i tipi inseriti nell’appropriato Catalogo parti. L’impiego di una
batteria non adatta potrebbe determinare l’incendio o l’esplosione della batteria stessa.
Las baterías contienen pequeñas cantidades de níquel. No las desmonte, ni recargue,
ni las eche al fuego o al agua ni las cortocircuite. Deséchelas tal como dispone la
normativa local. Utilice sólo baterías que se encuentren en la lista de piezas al
sustituir la batería. La utilización de una batería no apropiada puede provocar la
ignición o explosión de la misma.
Introduction
9
Safety notices
Safety notice 4
DANGER
The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it,
remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate
it, or expose its cell contents to water. Dispose of the battery as required by local
ordinances or regulations. Use only the battery in the appropriate parts listing. Use of
an incorrect battery can result in ignition or explosion of the battery.
La pile de sauvegarde contient du lithium. Elle présente des risques d’incendie,
d’explosion ou de brûlures graves. Ne la rechargez pas, ne retirez pas son connecteur
polarisé et ne la démontez pas. Ne l’exposez pas à une temperature supérieure à 100°C,
ne la faites pas brûler et n’en exposez pas le contenu à l’eau. Mettez la pile au rebut
conformément à la réglementation en vigueur. Une pile inappropriée risque de
prendre feu ou d’exploser.
Die Systembatterie ist eine Lithiumbatterie. Sie kann sich entzünden, explodieren
oder schwere Verbrennungen hervorrufen. Batterien dieses Typs dürfen nicht
aufgeladen, zerlegt, über 100 C erhitzt oder verbrannt werden. Auch darf ihr Inhalt
nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte
Verbindungsstecker entfernt werden. Bei der Entsorgung die örtlichen Bestimmungen
für Sondermüll beachten. Beim Ersetzen der Batterie nur Batterien des Typs
verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien
kann zu Entzündung oder Explosion führen.
La batteria di supporto e una batteria al litio e puo incendiarsi, esplodere o procurare
gravi ustioni. Evitare di ricaricarla, smontarne il connettore polarizzato, smontarla,
riscaldarla ad una temperatura superiore ai 100 gradi centigradi, incendiarla o gettarla
in acqua. Smaltirla secondo la normativa in vigore (DPR 915/82, successive
disposizioni e disposizioni locali). L’impiego di una batteria non adatta potrebbe
determinare l’incendio o l’esplosione della batteria stessa.
La batería de repuesto es una batería de litio y puede provocar incendios, explosiones
o quemaduras graves. No la recargue, ni quite el conector polarizado, ni la desmonte,
ni caliente por encima de los 100°C (212°F), ni la incinere ni exponga el contenido de
sus celdas al agua. Deséchela tal como dispone la normativa local.
10 MT 6363, 6364, 6365, 6366, 6367, 6368, 7762, 7763, 7764, 7767, 7768, and 7769
Safety notices
Safety notice 5
If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your
hands, immediately wash the affected areas with water for at least 15 minutes. Seek
medical care if any symptoms from the fluid are present after washing.
Si le panneau d’affichage à cristaux liquides se brise et que vous recevez dans les yeux
ou sur les mains une partie du fluide, rincez-les abondamment pendant au moins quinze
minutes. Consultez un médecin si des symptômes persistent après le lavage.
Die Leuchtstoffröhre im LCD-Bildschirm enthält Quecksilber. Bei der Entsorgung die
örtlichen Bestimmungen für Sondermüll beachten. Der LCD-Bildschirm besteht aus Glas
und kann zerbrechen, wenn er unsachgemäß behandelt wird oder der Computer auf den
Boden fällt. Wenn der Bildschirm beschädigt ist und die darin befindliche Flüssigkeit in
Kontakt mit Haut und Augen gerät, sollten die betroffenen Stellen mindestens 15
Minuten mit Wasser abgespült und bei Beschwerden anschließend ein Arzt aufgesucht
werden.
Nel caso che caso l’LCD si dovesse rompere ed il liquido in esso contenuto entrasse in
contatto con gli occhi o le mani, lavare immediatamente le parti interessate con acqua
corrente per almeno 15 minuti; poi consultare un medico se i sintomi dovessero
permanere.
Si la LCD se rompe y el fluido de su interior entra en contacto con sus ojos o sus manos,
lave inmediatamente las áreas afectadas con agua durante 15 minutos como mínimo.
Obtenga atención medica si se presenta algún síntoma del fluido despues de lavarse.
Safety notice 6
DANGER
To avoid shock, do not remove the plastic cover that protects the lower part of the
inverter card.
Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique
protégeant la partie inférieure de la carte d’alimentation.
Aus Sicherheitsgründen die Kunststoffabdeckung, die den unteren Teil der
Spannungswandlerplatine umgibt, nicht entfernen.
Per evitare scosse elettriche, non rimuovere la copertura in plastica che avvolge la
parte inferiore della scheda invertitore.
Para evitar descargas, no quite la cubierta de plástico que rodea la parte baja de la
tarjeta invertida.
Introduction 11
Safety notices
Safety notice 7
DANGER
Though the main batteries have low voltage, a shorted or grounded battery can
produce enough current to burn personnel or combustible materials.
Bien que le voltage des batteries principales soit peu élevé, le court-circuit ou la mise
à la masse d’une batterie peut produire suffisamment de courant pour brûler des
matériaux combustibles ou causer des brûlures corporelles graves.
Obwohl Hauptbatterien eine niedrige Spannung haben, können sie doch bei
Kurzschluß oder Erdung genug Strom abgeben, um brennbare Materialien zu
entzünden oder Verletzungen bei Personen hervorzurufen.
Sebbene le batterie di alimentazione siano a basso voltaggio, una batteria in corto
circuito o a massa può fornire corrente sufficiente da bruciare materiali combustibili o
provocare ustioni ai tecnici di manutenzione.
Aunque las baterías principales tienen un voltaje bajo, una batería cortocircuitada o
con contacto a tierra puede producir la corriente suficiente como para quemar material
combustible o provocar quemaduras en el personal.
Safety notice 8
DANGER
Before removing any FRU, power off the computer, unplug all power cords from
electrical outlets, remove the battery pack, and then disconnect any interconnecting
cables.
Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension,
débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la
batterie et déconnectez tous les cordons d’interface.
Die Stromzufuhr muß abgeschaltet, alle Stromkabel aus der Steckdose gezogen, der
Akku entfernt und alle Verbindungskabel abgenommen sein, bevor eine FRU entfernt
wird.
Prima di rimuovere qualsiasi FRU, spegnere il sistema, scollegare dalle prese elettriche
tutti i cavi di alimentazione, rimuovere la batteria e poi scollegare i cavi di
interconnessione.
Antes de quitar una FRU, apague el sistema, desenchufe todos los cables de las tomas
de corriente eléctrica, quite la batería y, a continuación, desconecte cualquier cable de
conexión entre dispositivos.
12 MT 6363, 6364, 6365, 6366, 6367, 6368, 7762, 7763, 7764, 7767, 7768, and 7769
Safety information
Safety information
The following section presents safety information with which you need to be
familiar before you service a ThinkPad computer.
General safety
Follow these rules to ensure general safety:
v Observe good housekeeping in the area of the machines during and after
maintenance.
v When lifting any heavy object:
1. Make sure that you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to
lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes
the strain from the muscles in your back. Do not attempt to lift any object that
weighs more than 16 kg (35 lb) or that you think is too heavy for you.
v Do not perform any action that causes hazards to the customer, or that makes
the equipment unsafe.
v Before you start the machine, make sure that other service representatives and
the customer’s personnel are not in a hazardous position.
v Place removed covers and other parts in a safe place, away from all personnel,
while you are servicing the machine.
v Keep your toolcase away from walk areas so that other people will not trip over
it.
v Do not wear loose clothing that can be trapped in the moving parts of a
machine. Make sure that your sleeves are fastened or rolled up above your
elbows. If your hair is long, fasten it.
v Insert the ends of your necktie or scarf inside clothing or fasten it with a
nonconductive clip, about 8 centimeters (3 inches) from the end.
v Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your
clothing.
Attention: Metal objects are good electrical conductors.
v Wear safety glasses when you are hammering, drilling, soldering, cutting wire,
attaching springs, using solvents, or working in any other conditions that might
be hazardous to your eyes.
v After service, reinstall all safety shields, guards, labels, and ground wires.
Replace any safety device that is worn or defective.
v Reinstall all covers correctly before returning the machine to the customer.
v Fan louvers on the machine help to prevent overheating of internal components.
Do not obstruct fan louvers or cover them with labels or stickers.
Electrical safety
Observe the following rules when working on electrical equipment.
Introduction 13
Safety information
Important
Use only approved tools and test equipment. Some hand tools have handles
covered with a soft material that does not insulate you when working with
live electrical currents.
Many customers have, near their equipment, rubber floor mats that contain
small conductive fibers to decrease electrostatic discharges. Do not use this
type of mat to protect yourself from electrical shock.
v Find the room emergency power-off (EPO) switch, disconnecting switch, or
electrical outlet. If an electrical accident occurs, you can then operate the switch
or unplug the power cord quickly.
v Do not work alone under hazardous conditions or near equipment that has
hazardous voltages.
v Disconnect all power before:
– Performing a mechanical inspection
– Working near power supplies
– Removing or installing Field Replaceable Units (FRUs)
v Before you start to work on the machine, unplug the power cord. If you cannot
unplug it, ask the customer to power-off the wall box that supplies power to the
machine, and to lock the wall box in the off position.
v If you need to work on a machine that has exposed electrical circuits, observe the
following precautions:
– Ensure that another person, familiar with the power-off controls, is near you.
Attention: Another person must be there to switch off the power, if
necessary.
– Use only one hand when working with powered-on electrical equipment;
keep the other hand in your pocket or behind your back.
Attention: An electrical shock can occur only when there is a complete
circuit. By observing the above rule, you may prevent a current from passing
through your body.
– When using testers, set the controls correctly and use the approved probe
leads and accessories for that tester.
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you
from grounds such as metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages;
Instructions for these precautions are in the safety sections of maintenance
information. Use extreme care when measuring high voltages.
v Regularly inspect and maintain your electrical hand tools for safe operational
condition.
v Do not use worn or broken tools and testers.
v Never assume that power has been disconnected from a circuit. First, check that it
has been powered off.
v Always look carefully for possible hazards in your work area. Examples of these
hazards are moist floors, nongrounded power extension cables, power surges,
and missing safety grounds.
v Do not touch live electrical circuits with the reflective surface of a plastic dental
mirror. The surface is conductive; such touching can cause personal injury and
machine damage.
14 MT 6363, 6364, 6365, 6366, 6367, 6368, 7762, 7763, 7764, 7767, 7768, and 7769
Safety information
v Do not service the following parts with the power on when they are removed
from their normal operating places in a machine:
– Power supply units
– Pumps
– Blowers and fans
– Motor generators
and similar units. (This practice ensures correct grounding of the units.)
v If an electrical accident occurs:
– Use caution; do not become a victim yourself.
– Switch off power.
– Send another person to get medical aid.
Safety inspection guide
The purpose of this inspection guide is to assist you in identifying potentially
unsafe conditions. As each machine was designed and built, required safety items
were installed to protect users and service personnel from injury. This guide
addresses only those items. You should use good judgment to identify potential
safety hazards due to attachment of non-ThinkPad features or options not covered
by this inspection guide.
If any unsafe conditions are present, you must determine how serious the apparent
hazard could be and whether you can continue without first correcting the
problem.
Consider these conditions and the safety hazards they present:
v Electrical hazards, especially primary power (primary voltage on the frame can
cause serious or fatal electrical shock)
v Explosive hazards, such as a damaged CRT face or a bulging capacitor
v Mechanical hazards, such as loose or missing hardware
To determine whether there are any potentially unsafe conditions, use the
following checklist at the beginning of every service task. Begin the checks with
the power off, and the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition. Use a meter to measure
third-wire ground continuity for 0.1 ohm or less between the external
ground pin and the frame ground.
b. The power cord should be the type specified in the parts list.
c. Insulation must not be frayed or worn.
4. Check for cracked or bulging batteries.
5. Remove the cover.
6. Check for any obvious non-ThinkPad alterations. Use good judgment as to the
safety of any non-ThinkPad alterations.
7. Check inside the unit for any obvious unsafe conditions, such as metal filings,
contamination, water or other liquids, or signs of fire or smoke damage.
8. Check for worn, frayed, or pinched cables.
Introduction 15
Safety information
9. Check that the power-supply cover fasteners (screws or rivets) have not been
removed or tampered with.
Handling devices that are sensitive to electrostatic discharge
Any computer part containing transistors or integrated circuits (ICs) should be
considered sensitive to electrostatic discharge (ESD.) ESD damage can occur when
there is a difference in charge between objects. Protect against ESD damage by
equalizing the charge so that the machine, the part, the work mat, and the person
handling the part are all at the same charge.
Notes
1. Use product-specific ESD procedures when they exceed the requirements
noted here.
2. Make sure that the ESD protective devices you use have been certified
(ISO 9000) as fully effective.
When handling ESD-sensitive parts:
v Keep the parts in protective packages until they are inserted into the product.
v Avoid contact with other people while handling the part.
v Wear a grounded wrist strap against your skin to eliminate static on your body.
v Prevent the part from touching your clothing. Most clothing is insulative and
retains a charge even when you are wearing a wrist strap.
v Use the black side of a grounded work mat to provide a static-free work surface.
The mat is especially useful when handling ESD-sensitive devices.
v Select a grounding system, such as those listed below, to provide protection that
meets the specific service requirement.
Note
The use of a grounding system to guard against ESD damage is desirable
but not necessary.
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire
ground.
– When working on a double-insulated or battery-operated system, use an ESD
common ground or reference point. You can use coax or connector-outside
shells on these systems.
– Use the round ground prong of the ac plug on ac-operated computers.
Grounding requirements
Electrical grounding of the computer is required for operator safety and correct
system function. Proper grounding of the electrical outlet can be verified by a
certified electrician.
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Laser compliance statement
Laser compliance statement
Some models of ThinkPad computer are equipped from the factory with an optical
storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are
also sold separately as options. If one of these drives is installed, it is certified in
the U.S. to conform to the requirements of the Department of Health and Human
Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1
laser products. Elsewhere, the drive is certified to conform to the requirements of
the International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825
for Class 1 laser products.
If a CD-ROM drive, a DVD-ROM drive, or another laser device is installed, note
the following:
CAUTION:
Use of controls or adjustments or performance of procedures other than those
specified herein might result in hazardous radiation exposure.
O uso de controles, ajustes ou desempenho de procedimentos diferentes daqueles aqui
especificados pode resultar em perigosa exposição à radiação.
Pour éviter tout risque d’exposition au rayon laser, respectez les consignes de réglage
et d’utilisation des commandes, ainsi que les procédures décrites.
Werden Steuer- und Einstellelemente anders als hier festgesetzt verwendet, kann
gefährliche Laserstrahlung auftreten.
L’utilizzo di controlli, regolazioni o l’esecuzione di procedure diverse da quelle
specificate possono provocare l’esposizione a.
El uso de controles o ajustes o la ejecución de procedimientos distintos de los aquí
especificados puede provocar la exposición a radiaciones peligrosas.
Opening the CD-ROM drive, the DVD-ROM drive, or any other optical storage
device could result in exposure to hazardous laser radiation. There are no
serviceable parts inside those drives. Do not open.
Introduction 17
Laser compliance statement
A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may
contain an embedded Class 3A or Class 3B laser diode. Note the following:
DANGER
Emits visible and invisible laser radiation when open. Do not stare into the beam, do
not view directly with optical instruments, and avoid direct exposure to the beam.
Radiação por raio laser ao abrir. Não olhe fixo no feixe de luz, não olhe diretamente
por meio de instrumentos óticos e evite exposição direta com o feixe de luz.
Rayonnement laser si carter ouvert. Évitez de fixer le faisceau, de le regarder
directement avec des instruments optiques, ou de vous exposer au rayon.
Laserstrahlung bei geöffnetem Gerät. Nicht direkt oder über optische Instrumente in
den Laserstrahl sehen und den Strahlungsbereich meiden.
Kinyitáskor lézersugár ! Ne nézzen bele se szabad szemmel, se optikai eszközökkel.
Kerülje a sugárnyalábbal való érintkezést !
Aprendo l’unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo
direttamente con strumenti ottici e evitare l’esposizione diretta al fascio.
Radiación láser al abrir. No mire fijamente ni examine con instrumental óptico el haz
de luz. Evite la exposición directa al haz.
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General descriptions
The descriptions in this chapter apply to any ThinkPad model that has the
PC-Doctor® for DOS diagnostics program. Some descriptions might not apply to
your particular computer.
Read this first
Before you go to the checkout guide, be sure to read this section.
Important notes
v Only certified trained personnel should service the computer.
v Before replacing any FRU, read the entire page on removing and
replacing FRUs.
v When you replace FRUs, use new nylon-coated screws.
v Be extremely careful during such write operations as copying, saving, or
formatting. Drives in the computer that you are servicing sequence might
have been altered. If you select an incorrect drive, data or programs might
be overwritten.
v Replace a FRU only with another FRU of the correct model. When you
replace a FRU, make sure that the model of the machine and the FRU part
number are correct by referring to the FRU parts list.
v A FRU should not be replaced because of a single, unreproducible
failure. Single failures can occur for a variety of reasons that have nothing
to do with a hardware defect, such as cosmic radiation, electrostatic
discharge, or software errors. Consider replacing a FRU only when a
problem recurs. If you suspect that a FRU is defective, clear the error log
and run the test again. If the error does not recur, do not replace the FRU.
v Be careful not to replace a nondefective FRU.
What to do first
When you do return a FRU, you must include the following information in the
parts exchange form or parts return form that you attach to it:
__ 1. Name and phone number of servicer
__ 2. Date of service
__ 3. Date on which the machine failed
__ 4. Date of purchase
__ 5. Failure symptoms, error codes appearing on the display, and beep
symptoms
__ 6. Procedure index and page number in which the failing FRU was detected
__ 7. Failing FRU name and part number
__ 8. Machine type, model number, and serial number
__ 9. Customer’s name and address
Note for warranty:
During the warranty period, the customer may be responsible for repair costs if the
computer damage was caused by misuse, accident, modification, unsuitable
physical or operating environment, or improper maintenance by the customer.
© Copyright Lenovo 2007
19
Read this first
Following is a list of some common items that are not covered under warranty and
some symptoms that might indicate that the system was subjected to stress beyond
normal use.
Before checking problems with the computer, determine whether the damage is
covered under the warranty by referring to the following list:
The following are not covered under warranty:
v LCD panel cracked from the application of excessive force or from being
dropped
v Scratched (cosmetic) parts
v Distortion, deformation, or discoloration of the cosmetic parts
v Plastic parts, latches, pins, or connectors that have been cracked or broken by
excessive force
v Damage caused by liquid spilled into the system
v Damage caused by the improper insertion of a PC Card or the installation of an
incompatible card
v Improper disc insertion or use of an optical drive
v Diskette drive damage caused by pressure on the diskette drive cover, foreign
material in the drive, or the insertion of a diskette with multiple labels
v Damaged or bent diskette eject button
v Fuses blown by attachment of a nonsupported device
v Forgotten computer password (making the computer unusable)
v Sticky keys caused by spilling a liquid onto the keyboard
v Use of an incorrect ac adapter on laptop products
The following symptoms might indicate damage caused by nonwarranted
activities:
v Missing parts might be a symptom of unauthorized service or modification.
v If the spindle of a hard disk drive becomes noisy, it may have been subjected to
excessive force, or dropped.
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Related service information
Related service information
This section provides information about the following:
Service Web site
When the latest maintenance diskette and the system program service diskette
become available, they will be posted on http://www.lenovo.com/spm
Restoring the factory contents by using Product Recovery
discs
When the hard disk drive is replaced because of a failure, no Product Recovery
program is on the new hard disk. In this case, you must use the recovery discs for
the computer. Order the recovery discs and the hard disk drive at the same time so
that you can recover the new hard disk drive with the pre-installed software when
they arrive. For information on which discs to order, see “Recovery discs” on page
To install the factory contents by using Product Recovery discs, do the following:
Note
The recovery process might take up to 2 hours.
1. Insert the Rescue and Recovery™ Disk1 of 1 into the optical drive, then restart
the computer. This will take several minutes.
2. When the “Welcome to Rescue and Recovery” screen is displayed, press
Continue. In the Rescue and Recovery menu, select Restore Your System. A
message giving a warning that USB devices used in recovery must be
connected when the computer is turned on appears. Click OK.
3. “Restore Your System” window appears. Select Restore my hard drive to the
original factory state, and click Next. A warning appears, click Yes. Then next
menu appears. Select I do not want to save any files and click Next. Following
menu appears with a warning, select Next. A warning appears not to power
down the computer during the recovery process. Click OK. One more warning
appears saying that recovery is intended only for unrecoverable system
problems. Click OK.
4. The Terms and Conditions window appears, select I accept these terms and
conditions and press OK. Previous menus may remain on the screen, but the
Predesktop installer begins copying files. When this completes, the computer
will restart and a window will ask you to insert a Product Recovery
Supplemental Disk, if you have one. Press No.
5. You will then be prompted to insert Product Recovery Disk 1 into the optical
drive. Insert the Product Recovery Disk 1 into the optical drive, and press OK.
In similar fashion, you will be prompted to insert the remaining recovery discs
until all the files are copied.
6. After all the files are copied, the computer will restart and return to the
“Welcome to Rescue and Recovery” screen where a window “Recovering your
system, this may take several minutes” appears and .IMZ files are processed.
General descriptions 21
Related service information
A total progress bar allows you to audit this process, which will take about 8
minutes. The final recovery disc may be safely removed during this time, but
may also be left in the optical drive since it is not bootable.
7. You will then be prompted to restart the computer. Select Yes. A warning
window appears, giving you one last chance to stop the restart, but disappears
automatically after about 5 seconds. File processing continues in DOS full
screen mode for about two minutes and the computer restarts to the Windows®
desktop. No user intervention is required (and should be avoided) after this
point.
8. Windows setup continues on the desktop and DOS window for IBM system
setup, with progress measured by a Factory Preinstallation window on the right
side of the screen. The processes are updating installed softwares.
A warning that antivirus software is not installed appears repeatedly in the
system tray, but this should be ignored. The entire process at desktop takes
about 25 minutes.
9. Then the computer restarts, does some more DOS full screen processing, and
restarts again to a Windows desktop where factory preinstallation continues for
about 12 more minutes, another restart to a DOS screen and then back to the
Windows splash screen and back to the desktop for more preinstallation.
This lasts about 10 more minutes and the computer restarts to do NTFS
conversion and then restarts to the OOBE (Out of Box Experience)
environment.
Passwords
As many as three passwords may be needed for any ThinkPad computer: the
power-on password (POP), the hard-disk password (HDP), and the supervisor
password (SVP).
If any of these passwords has been set, a prompt for it appears on the screen
whenever the computer is turned on. The computer does not start until the
password is entered.
Exception: If only an SVP is installed, the password prompt does not appear when
the operating system is booted.
Power-on password:
A power-on password (POP) protects the system from being powered on by an
unauthorized person. The password must be entered before an operating system
can be booted.
Hard-disk password:
There are two hard-disk passwords (HDPs):
v User HDP—for the user
v Master HDP—for the system administrator, who can use it to get access to the
hard disk even if the user has changed the user HDP
Note: There are two modes for the HDP: User only and Master + User. The
Master + User mode requires two HDPs; the system administrator enters
both in the same operation. The system administrator then provides the user
HDP to the system user.
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Related service information
Attention: If the user HDP has been forgotten, check whether a master HDP has
been set. If it has, it can be used for access to the hard disk drive. If no master
HDP is available, neither Lenovo nor Lenovo authorized servicers provide any
services to reset either the user or the master HDP, or to recover data from the
hard disk drive. The hard disk drive can be replaced for a scheduled fee.
Supervisor password:
A supervisor password (SVP) protects the system information stored in the BIOS
Setup Utility. The user must enter the SVP in order to get access to the BIOS Setup
Utility and change the system configuration.
Attention: If the SVP has been forgotten and cannot be made available to the
servicer, there is no service procedure to reset the password. The system board
must be replaced for a scheduled fee.
How to remove the power-on password
To remove a POP that you have forgotten, do the following:
(A) If no SVP has been set:
1. Turn off the computer.
2. Remove the battery pack.
For how to remove the battery pack, see “1010 Battery pack” on page 55.
3. Remove the backup battery.
4. Turn on the computer and wait until the POST ends.
After the POST ends, the password prompt does not appear. The POP has been
removed.
5. Reinstall the backup battery and the battery pack.
(B) If an SVP has been set and is known by the servicer:
1. Turn on the computer; then, while the “To interrupt normal startup, press the
blue ThinkVantage button” message is displayed at the lower-left of the screen,
press the ThinkVantage® button. The Rescue and Recovery screen opens.
For models supporting the Passphrase function, press F1 while the POP icon is
appearing on the screen; then enter the POP. For the other models, enter the
POP.
Note: To check whether the ThinkPad computer supports the Passphrase
function, enter the BIOS Setup Utility and go to Security --> Password.
If the Using Passphrase item is displayed in the menu, this function is
available on the ThinkPad computer.
2. Click Access BIOS. The system Restart Required window is displayed.
3. Click Yes. The computer restarts, and the BIOS Setup Utility screen opens.
4. Select Security, using the cursor directional keys to move down the menu.
5. Select Password.
6. Select Power-On Password.
7. Type the current SVP in the Enter Current Password field. then leave the Enter
New Password field blank, and press Enter twice.
8. In the Changes have been saved window, press Enter.
9. Press F10; then, in the Setup confirmation window, select Yes .
General descriptions 23
Related service information
How to remove the hard-disk password
Attention: If User only mode is selected and the user HDP has been forgotten
and cannot be made available to the servicer, neither Lenovo nor Lenovo
authorized servicers provide any services to reset the user HDPs or to recover data
from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To remove a user HDP that has been forgotten, when the SVP and the master HDP
are known, do the following:
1. Turn on the computer; then, while the “To interrupt normal startup, press the
blue ThinkVantage button” message is displayed at the lower-left of the
screen, press the ThinkVantage button. The Rescue and Recovery screen
opens.
For models supporting the Passphrase function, press F1 while HDP icon is
appearing on the screen; then enter the master HDP. For the other models,
enter the master HDP.
Note: To check whether the ThinkPad computer supports the Passphrase
function, enter the BIOS Setup Utility and go to Security --> Password.
If Using Passphrase item is displayed in the menu, this function is
available on the ThinkPad computer.
2. Click Access BIOS. The system Restart Required window is displayed.
3. Click Yes. The computer restarts, and the BIOS Setup Utility screen opens.
4. Select Security, using the cursor directional keys to move down the menu.
5. Select Password.
6. Select Hard-disk x password, where x is the letter of the hard disk drive. A
pop-up window opens.
7. Select Master HDP.
8. Type the current master HDP in the Enter Current Password field. then leave
the Enter New Password field blank, and press Enter twice.
9. Press F10.
10. Select Yes in the Setup Configuration window.
Both user HDP and master HDP will have been removed.
Power management
To reduce power consumption, the computer has three power management modes:
screen blank, standby, and hibernation.
Screen blank mode
If the time set on the “Turn off monitor” timer in the operating system expires, the
LCD backlight turns off.
To put the computer into screen blank mode, press the ThinkVantage button and
use the ThinkVantage Productivity Center.
To end screen blank mode and resume normal operation, press any key.
Standby mode
When the computer enters standby mode, the following events occur in addition to
what occurs in screen blank mode:
v The LCD is powered off.
v The hard disk drive is powered off.
v The CPU stops.
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Related service information
To enter standby mode, press Fn+F4.
Note: If you are using the ACPI operating system, you can change the action of
Fn+F4.
In certain circumstances, the computer goes into standby mode automatically:
v If a “suspend time” has been set on the timer, and the user does not do any
operation with the keyboard, the TrackPoint® , the hard disk, the parallel
connector, or the diskette drive within that time.
v If the battery indicator blinks orange, indicating that the battery power is low.
(Alternatively, if Hibernate when battery becomes low has been selected in the
“Power Management Properties” window, the computer goes into hibernation
mode.)
Note for the APM operating system:
Even if you do not set the low-battery alarm, the charge indicator notifies you
when the battery is low, and then the computer enters the power-saving mode
automatically. This default low-battery behavior is independent of the operating
system; so if you have set the low-battery alarm, the computer may not do what
you specified. It chooses either your setting or the default setting, whichever is
appropriate.
If you are using the ACPI operating system, only the low-battery alarm is
available.
To cause the computer to return from standby mode and resume operation, do one
of the following:
v Press the Fn key.
v Open the LCD cover.
v Turn on the power switch.
Also, in either of the following events, the computer automatically returns from
standby mode and resumes operation:
v The ring indicator (RI) is signaled by a serial device or a PC Card device.
v The time set on the resume timer elapses.
Note: The computer does not accept any input immediately after it enters
standby mode. Wait a few seconds before taking any action to reenter
operation mode.
Hibernation mode
In hibernation mode, the following occurs:
v The system status, RAM, VRAM, and setup data are stored on the hard disk.
v The system is powered off.
Note: If the computer enters the hibernation mode while it is docked to the
ThinkPad X6 Tablet UltraBase, do not undock it before resuming normal
operation. If you do undock it and then try to resume normal operation, you
will get an error message, and you will have to restart the system.
To cause the computer to enter hibernation mode, do any of the following:
v Press the Fn+F12 keys.
v If you are using the APM operating system and have set the mode to Power
switch mode [Hibernation], turn off the power switch.
General descriptions 25
Related service information
v If you are using the ACPI operating system and have defined one of the
following actions as the event that causes the system to go into hibernation
mode, perform that action.
– Closing the lid.
– Pressing the power button.
– Pressing Fn+F4 keys.
Also, the computer goes into hibernation mode automatically in either of the
following conditions:
v If a “hibernation time” has been set on the timer, and if the user does not do
any operation with the keyboard, the TrackPoint, the hard disk drive, the
parallel connector, or the diskette drive within that time.
v If the timer conditions are satisfied in suspend mode.
v If you are using the APM operating system and have set the mode to Hibernate
when battery becomes low, and the battery charge becomes critically low.
When the power is turned on, the computer returns from hibernation mode and
resumes operation. The hibernation file in the boot record on the hard disk drive is
read, and system status is restored from the hard disk drive.
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Checkout guide
Checkout guide
Use the following procedures as a guide in identifying and correcting problems
with the ThinkPad computer.
Note: The diagnostic tests are intended to test only ThinkPad products. The use of
non-ThinkPad products, prototype cards, or modified options can lead to
false indications of errors and invalid system responses.
1. Identify the failing symptoms in as much detail as possible.
2. Verify the symptoms. Try to re-create the failure by running the diagnostic test
or by repeating the operation.
Testing the computer
The ThinkPad computer has a test program called PC-Doctor for DOS (hereafter
called PC-Doctor.) You can detect errors by running the diagnostics test included in
PC-Doctor. This section is an overview of the procedure. For details that depend
on model-unique functions, refer to “Product overview” on page 34.
For some possible configurations of the computer, PC-Doctor might not run
correctly. To avoid this problem, you need to initialize the computer setup by use
of the BIOS Setup Utility before you run PC-Doctor. On the BIOS Setup Utility
screen, press F9, Enter, F10, and then Enter.
Note: When you initialize the computer configuration, some devices are disabled,
such as the serial port. If you test one of these devices, you will need to
enable it by using Configuration utility for DOS. The utility is available on
PC-Doctor cannot be used to test a device that is in the ThinkPad X6 Tablet
UltraBase, even if the computer supports the ThinkPad X6 Tablet UltraBase. To test
a USB device, connect it to the USB connector of the computer.
Creating the PC-Doctor diagnostics diskette
To create the PC-Doctor disk from the Rescue and Recovery workspace, do as
follows:
1. Enter the Rescue and Recovery workspace by pressing the ThinkVantage button
during POST.
2. When the Rescue and Recovery workspace finishes loading, click Diagnostic
Diskette.
3. Authenticating the digital signature takes about 15 seconds; then the ThinkPad
computer will reboot into PC-DOS.
4. A batch file automatically starts up to prompt you through the process of
creating diskettes. You are notified of how many diskettes you will need.
a. You are prompted to insert each diskette in sequence.
b. Typically, all you need to do is to press the Enter key for the floppy drive;
the system then formats and creates the diskette.
c. Each diskette is erased and formatted with the PC-Doctor for DOS boot
image.
5. Once all the diskettes have been created, the ThinkPad computer will reboot.
The user is asked to remove all diskettes from the drive, or to insert the first
diskette created if it is desired to run the diagnostics.
General descriptions 27
Checkout guide
To run the test, do as follows:
Note: In the following procedure, you can select an item not only with the arrow
keys, but also with the TrackPoint pointer. Instead of pressing Enter, click
the left button.
1. Insert the PC-Doctor disk into the diskette drive; then power on the computer.
If the computer cannot be powered on, go to “Power system checkout” on page
30, and check the power sources.
If an error code appears, go to “Symptom-to-FRU index” on page 43.
On the first screen, select the model and press Enter. Follow the instructions on
the screen.
2. The main panel of PC-Doctor appears.
3. Select Diagnostics with the arrow keys, and press Enter.
A pull-down menu appears. (Its exact form depends on the model.)
Note: PC-Doctor menu does not mean the formal support device list. Some
unsupported device names may appear in the PC-Doctor menu.
Diagnostics
Interactive Tests
Hardware Info
Utility
Quit
F1=Help
Run Normal Test
Run Quick Test
CPU/Coprocessor
Systemboard
Video Adapter
Serial Ports
Parallel Ports
Fixed Disks
Diskette Drives
Other Devices
Communication
Wireless LAN
Memory Test - Full
Memory Test - Quick
PC-DOCTOR 2.0 Copyright 2002 PC-Doctor, Inc. All Rights Reserved.
Use the cursor keys and ESC to move in menus. Press ENTER to select.
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Checkout guide
The options on the test menu are as follows:
Diagnostics
Interactive Tests
v Run Normal Test
v Run Quick Test
v CPU/Coprocessor
v Systemboard
v Keyboard
v Video
v Internal Speaker
v Mouse
v Video Adapter
v Serial Ports
v Diskette
v System Load
v Optical Drive Test
v Intel Wireless Radio
v Parallel Ports
v Fixed Disks
v Diskette Drives
v Other Devices
v ThinkPad Devices
v Communication
v Wireless LAN
v Memory Test – Full
v Memory Test – Quick
Notes:
v In the Keyboard test in Interactive Tests, the Fn key should be held down for
at least 2 seconds; otherwise, it cannot be sensed.
v Video Adapter test supports only the LCD display on the ThinkPad computer.
If you have an external monitor attached to your computer, detach it before
running PC-Doctor for DOS.
v To test Digital Signature Chip, the security chip must be set to Active.
v To test Serial Ports or Parallel Ports, the ThinkPad computer must be attached
to the ThinkPad X6 Tablet UltraBase.
4. Run the applicable function test.
5. Follow the instructions on the screen. If there is a problem, PC-Doctor shows
messages describing it.
6. To exit the test, select Quit — Exit Diag.
To cancel the test, press Esc.
Note: After running PC-Doctor, check the time and date on the system and reset
them if they are incorrect.
Detecting system information with PC-Doctor
PC-Doctor can detect the following system information:
Hardware Info
v System Configuration
v Memory Contents
v Physical Disk Drives
v Logical Disk Drives
v VGA Information
v IDE Drive Info
v PCI Information
v PNPISA Info
v SMBIOS Info
v VESA LCD Info
v Hardware Events Log
General descriptions 29
Checkout guide
Utility
v Run External Tests
v Surface Scan Hard Disk
v Benchmark System
v DOS Shell
v Tech Support Form
v Battery Rundown
v View Test Log
v Print Log
v Save Log
v Full Erase Hard Drive
v Quick Erase Hard Drive
PC-Doctor for Windows
This product is designed to help you troubleshoot and resolve problems related to
your computer. Select one of the categories listed below to display symptoms and
solutions:
v CHECK SYSTEM HEALTH
v SYSTEM AND DEVICE TESTS
v LENOVO TROUBLESHOOTING
v CENTER
v SYSTEM REPORTS
v UPDATES AND SUPPORT
Power system checkout
To verify a symptom, do the following:
1. Turn off the computer.
2. Remove the battery pack.
3. Connect the ac adapter.
4. Check that power is supplied when you turn on the computer.
5. Turn off the computer.
6. Disconnect the ac adapter and install the charged battery pack.
7. Check that the battery pack supplies power when you turn on the computer.
If you suspect a power problem, see the appropriate one of the following power
supply checkouts:
Checking the ac adapter
You are here because the computer fails only when the ac adapter is used.
v If the power problem occurs only when the ThinkPad X6 Tablet UltraBase™ is
used, replace the UltraBase.
v If the power-on indicator does not turn on, check the power cord of the ac
adapter for correct continuity and installation.
v If the computer does not charge during operation, go to ″Checking operational
charging.″
To check the ac adapter, do the following:
1. Unplug the ac adapter cable from the computer.
2. Measure the output voltage at the plug of the ac adapter cable. See the
following figure:
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Checkout guide
Pin
1
Voltage (V dc)
+20
3
2
2
0
3
Ground
1
(20V)
Note: Output voltage of pin no.2 of the ac adapter may different from the one
you are servicing.
3. If the voltage is not correct, replace the ac adapter.
4. If the voltage is acceptable, do the following:
v Replace the system board.
Note: Noise from the ac adapter does not always indicate a defect.
Checking operational charging
To check whether the battery charges properly during operation, use a discharged
battery pack or a battery pack that has less than 50% of the total power remaining
when installed in the computer.
Perform operational charging. If the battery status indicator or icon does not turn
on, remove the battery pack and let it return to room temperature. Reinstall the
battery pack. If the charge indicator or icon still does not turn on, replace the
battery pack.
If the charge indicator still does not turn on, replace the system board. Then
reinstall the battery pack. If it is still not charged, go to the next section.
Checking the battery pack
Battery charging does not start until the Power Meter shows that less than 95% of
the total power remains; under this condition the battery pack can charge to 100%
of its capacity. This protects the battery pack from being overcharged or from
having a shortened life.
To check your battery, move your cursor to the Power Meter icon in the icon tray
of the Windows taskbar and wait for a moment (but do not click), and the
percentage of battery power remaining is displayed. To get detailed information
about the battery, double-click the Power Meter icon.
Note: If the battery pack becomes hot, it may not be able to charge. Remove it
from the computer and leave it at room temperature for a while. After it
cools down, reinstall and recharge it.
To check the battery pack, do the following:
1. Power off the computer.
2. Remove the battery pack and measure the voltage between battery terminals 1
(+) and 7 (−). See the following figure:
General descriptions 31
Checkout guide
Terminal
Voltage (V dc)
+ 0 to + 12.6
Ground (−)
7(-)
6(-)
1
7
5
4
3
2(+)
1(+)
3. If the voltage is less than +11.0 V dc, the battery pack has been discharged.
Note: Recharging will take at least 3 hours, even if the indicator does not turn
on.
If the voltage is still less than +11.0 V dc after recharging, replace the battery.
4. If the voltage is more than +11.0 V dc, measure the resistance between battery
terminals 5 and 7. The resistance must be 4 to 30 K ꢀ.
If the resistance is not correct, replace the battery pack. If the resistance is
correct, replace the system board.
Checking the backup battery
Do the following:
1. Power off the computer, and unplug the ac adapter from it.
2. Turn the computer upside down.
5. Measure the voltage of the backup battery. See the following figure.
Red (+)
Wire
Red
Voltage (V dc)
+2.5 to +3.2
Ground
Black (-)
Black
v If the voltage is correct, replace the system board.
v If the voltage is not correct, replace the backup battery.
v If the backup battery discharges quickly after replacement, replace the system
board.
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Product overview
Product overview
This section presents the following product-unique information:
Specifications
The following table lists the specifications of the ThinkPad X60 Tablet and X61
Tablet:
Feature
Description
Processor
X60 Tablet
v Intel® Core™ Solo processor L1400 (1.2 GHz), 2-MB L2
cache
v Intel Core Duo processor L2400 (1.66 GHz), 2-MB L2
cache
v Intel Core Duo processor L2500 (1.83 GHz), 2-MB L2
cache
v Intel Core 2 Duo processor L7400 (1.5 GHz), 2-MB L2
cache
X61 Tablet
v Intel Core 2 Duo processor L7300 (1.4 GHz), 2-MB L2
cache
v Intel Core 2 Duo processor L7500 (1.6 GHz), 2-MB L2
cache
v Intel Core 2 Duo processor L7700 (1.8 GHz), 2-MB L2
cache
Bus architecture
v 533-MHz or 667-MHz PSB
v 667-MHz DDR2 SDRAM (PC2-5300)
v PCI bus
v PCI Express bus
v DMI
Graphic memory chip
v Maximum 128-MB shared with system memory (Intel
Graphics Media Accelerator 950)
CMOS RAM
Display
v 242 bytes
v 12.1-inch, 16M colors, XGA (1024 × 768 resolution) TFT
color LCD
v 12.1-inch, 16M colors, SXGA+ (1400 × 1050 resolution) TFT
color LCD
Standard memory
X60 Tablet
v 256-MB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1
v 512-MB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1
v 1-GB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1
X61 Tablet
v 512-MB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1
v 1-GB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1
v 2-GB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1
(continued)
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Product overview
Feature
Description
X60 Tablet
Optional memory
v 256-MB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1
v 512-MB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1
v 1-GB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1
v 2-GB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1
(maximum of 4.0 GB)
X61 Tablet
v 512-MB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1
v 1-GB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1
v 2-GB DDR2-667 SDRAM SO-DIMM (PC2-5300) card × 1
(maximum of 4.0 GB)
Note: Due to the limitation of the current 32-bit PC
architecture, actual usable memory size is limited to 3 GB
even though the physical installable memory size is 4 GB in
ThinkPad X60 Tablet and X61 Tablet computers.
Ethernet (on the system
board)
v Gigabit Ethernet
Internal modem
Audio
v 56.6 Kbps
v Built-in monaural speaker
v Software control volume
Infrared transfer (for X60
Tablet)
v IrDA 1.1
Hard disk drive
v 40 GB, 5400 rpm, 9.5 mm high, Serial ATA (SATA)
interface (only for X60 Tablet)
v 60 GB, 5400 rpm, 9.5 mm high, SATA interface
v 80 GB, 5400 rpm, 9.5 mm high, SATA interface
v 100 GB, 5400 rpm, 9.5 mm high, SATA interface (only for
X60 Tablet)
v 120 GB, 5400 rpm, 9.5 mm high, SATA interface
v 60 GB, 7200 rpm, 9.5 mm high, SATA interface
v 100 GB, 7200 rpm, 9.5 mm high, SATA interface
Supported hard disk drives depend on the model.
Supported in ThinkPad X6 Tablet UltraBase
Some models
Ultrabay™ Slim device
Fingerprint reader
I/O port
v External monitor connector
v RJ11 connector
v RJ45 connector
v Stereo headphone jack
v Monaural microphone jack
v Infrared port (for X60 Tablet)
v Docking connector
v Universal serial bus (USB) connector × 3 (compatible with
USB 1.1 and 2.0)
v IEEE 1394 connector
v DC-in connector
(continued)
ThinkPad X60 Tablet and X61 Tablet 35
Product overview
Feature
Description
PCI Express Mini Card
v ThinkPad 11a/b/g Wireless LAN Mini PCI Express
Adapter
v Intel PRO Wireless 3945ABG Mini-PCI Express Adapter
v ThinkPad 11a/b/g/n Wireless LAN Mini-PCI Express
Adapter
v Sierra Wireless EV-DO Wireless WAN Mini PCI Express
Adapter
v Sierra Wireless MC8755 PCI Express MiniCard
v Integrated Cingular HSDPA 3G Wireless Broadband
Network Adapter
v Sierra Wireless EV-DO Wireless WAN Mini PCI Express
Adapter
v Sierra Wireless MC8775 PCI Express MiniCard
PC Card /ExpressCard slots v ExpressCard (34 module, 54 module) for upper slot
v PC Card (Type-II) for lower slot
Bluetooth wireless (some
models)
v ThinkPad Bluetooth with Enhanced Data Rate (BDC-2)
Modem
Battery
v ThinkPad Modem (MDC-1.5, 56 kbps HDA)
v Li-ion battery (4 cells) 2.0 Ah
v Li-ion battery (8 cells) 4.55 Ah
v Ultrabay Slim Li Polymer battery (4 cells) (option)
AC adapter
v 65-watt type
Preinstalled operating
system
X60 Tablet
v Windows XP Tablet Edition
v Windows Vista™ Business (32 bit)
X61 Tablet
v Windows XP Tablet Edition
v Windows Vista Home Premium (32 bit)
v Windows Vista Business (32 bit)
v Windows Vista Business (64 bit)
v Windows Vista Ultimate (32 bit)
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Product overview
Status indicators
The system status indicators show the status of the computer, as follows:
1
2
3
4
5
6
7
8
9
10
10
9
8
Indicator
Meaning
Green:
ꢀ1ꢁ
Wireless status
The wireless feature (the IEEE 802.11 standard or IEEE
802.11n) is on, and the radio link is ready for use.
Blinking green:
Data is being transmitted.
(continued)
ThinkPad X60 Tablet and X61 Tablet 37
Product overview
Indicator
Meaning
ꢀ2ꢁ
Bluetooth status Green:
R
Bluetooth wireless is operational. This indicator is on when
Bluetooth wireless is on and not in suspend mode.
ꢀ3ꢁ
Wireless WAN
status
Green:
The wireless WAN is on, and the radio link is ready for use.
Blinking green:
Data is being transmitted.
ꢀ4ꢁ
Num lock
Green:
The numeric keypad on the keyboard is enabled. To enable or
disable the keypad, press and hold the Shift key, and press
the NumLk (ScrLk) key.
ꢀ5ꢁ
ꢀ6ꢁ
Caps lock
Green:
Caps Lock mode is enabled. To enable or disable Caps Lock
mode, press the Caps Lock key.
Drive in use
Green:
Data is being read from or written to the hard disk drive, the
diskette drive, or the drive in the Ultrabay Slim device. When
this indicator is on, do not put the computer into standby
mode or turn off the computer.
Note: Do not move the system while the green drive-in-use light
is on. Sudden physical shock could cause drive errors.
ꢀ7ꢁ
ꢀ8ꢁ
Power on
Green:
The computer is on and ready to use. This indicator stays lit
whenever the computer is on and is not in standby mode.
Battery status
Green:
The battery is charged between 80% to 100% of the capacity,
and being discharged between 0% to 80% of the capacity.
Blinking green:
The battery is charged between 20% to 80% of the capacity,
and being charged.
Orange:
The battery is charged between 5% and 20% of the capacity,
and being discharged.
Blinking orange (slow):
The battery is charged between 5% to 20% of the capacity,
and being charged.
Blinking orange (rapid):
The battery is charged between 0% to 5% of the capacity.
ꢀ9ꢁ
AC power
status
Green:
The computer is connected to the ac power supply.
ꢀ10ꢁ Standby status
Green:
The computer is in standby mode.
Blinking green:
The computer is entering standby mode or hibernation mode,
or is resuming normal operation.
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Product overview
FRU tests
The following table shows the test for each FRU.
FRU
Applicable test
System board
1. Diagnostics --> CPU/Coprocessor
2. Diagnostics --> Systemboard
3. If the ThinkPad X6 Tablet UltraBase is attached to the
ThinkPad computer, detach it. Place the computer on a
horizontal surface, and run Diagnostics --> ThinkPad Devices
--> HDD Active Protection Test.
Note: Do not apply any physical shock to the computer while
the test is running.
Power
Diagnostics --> ThinkPad Devices --> AC Adapter, Battery 1
(Battery 2)
LCD unit
1. Diagnostics --> Video Adapter
2. Interactive Tests --> Video
Modem daughter card 1. Make sure the modem is set up correctly.
(MDC-1.5)
2. Replace the modem jack and the modem card in turn, and run
the following tests in Diagnostics --> Communication:
a. Conexant Smart Modem Interrupt
b. Conexant Smart Modem Dialtone
Audio
Enter the BIOS Setup Utility and change Serial ATA (SATA) setting
to Compatibility, and run Diagnostics --> Other Devices -->
Analog Devices HDA CODEC Test
Speaker
Interactive Tests --> Internal Speaker
Note: (For X61 Tablet only) Once Modem/Audio test is done, no
sound is heard in this test. In this case, turn off and turn on the
computer. Then, run this test again.
PC Card slot
Diagnostics --> Systemboard --> PCMCIA
ExpressCard slot
1. Insert a PCI-Express/USB Wrap card into the ExpressCard slot.
2. Turn on the computer.
3. Run Diagnostics --> ThinkPad Devices --> ExpressCard slot.
Keyboard
1. Diagnostics --> Systemboard --> Keyboard
2. Interactive Tests --> Keyboard
Hard disk drive
Enter the BIOS Setup Utility and change Serial ATA (SATA) setting
to Compatibility, and run Diagnostics --> Fixed Disks
You can also diagnose the hard disk drive without starting up the
operating system. To diagnose the hard disk drive from the BIOS
Setup Utility, do as follows:
1. Remove any diskette from the diskette drive, and then turn off
the computer.
2. Turn on the computer.
3. While the message, “To interrupt normal startup, press the
blue ThinkVangate button,” is displayed at the lower left of the
screen, press F1 to enter the BIOS Setup Utility.
4. Using cursor keys, select HDD diagnostic program. Press
enter.
5. Using cursor keys, select Main hard disk drive or Ultrabay
hard disk drive.
6. Press Enter to start the diagnostic program.
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